All Under One Roof – What’s so good about our integrated approach?

31st January 2013

In this article, we’re keen to give you a bit more insight into how we work, what our processes are and the benefits of them to you.

It is normal for any homeowner to want the best traditional sash windows installation and repairs. That’s why at The Specialist in Traditional Sash Windows we carry out the whole process from start to finish, without outsourcing or contractors, as is common in the industry.

From the survey at your home and helping you choose your windows and options, through to window manufacture, fitting and after-sales service – we do it all ourselves. So why is this setup great for our customers and why can this be preferable to outsourcing elements of the process and employing contractors?

Quality Control: With all our staff working under our high standards from measurement to completion, we can ensure that all steps of the process are carried out in a precise, professional, efficient and effective manner that delivers the best results to our customers. With a view over all the processes, we can make sure that no corners are being cut with materials, no bad practices are in place and that the quality is of the highest level.

A Smooth Process: With the entire process being carried out by The Specialist in Traditional Sash Window’s staff, we have developed an efficient and effective system to get your windows installed in a timely manner. We know what measurements and details the window manufacturing team need, and they know what the painting team and the fitters need – so this dramatically reduces the possibility of errors, delays, misunderstandings or the need to organize another visit to take additional details.

Options and Flexibility: As we manufacture the windows ourselves we can offer a fantastic range of options and great flexibility in the types of windows you can have, the glazing type, the finish, the furniture and more. Plus, without the need to pay commissions and mark-ups to suppliers and contractors, we can help keep the costs to our customers down.

Guarantee: The Specialist in Traditional Sash Windows can offer guarantees on your windows and doors as we know they are built to the highest standards, with the finest materials and will have a very long lifetime.

Customer Service: With everything under one roof, we can offer knowledgeable and efficient customer service, without the need to go back and forth with independent window suppliers and/or fitters.

It’s certainly not to say that using window suppliers and fitting contractors can’t work very successfully, with many companies choosing to provide their customers with our windows – this is just how we like to do things to ensure industry leading results for our customers and their properties.

For more information, please visit www.sashwindowspecialist.co.uk or call 0800 389 7384.